is owned and operated by The Claims Department Ltd (“The Claims Department/we”).

The Claims Department Ltd places great importance in protecting and respecting your privacy. This statement explains our policy towards your personal data and how we will treat it.

This policy applies whether or not you choose to take a listing on

Information we may collect from you

We may collect and process the following information about you:

Information that you provide us with by completing forms on our website, for example information provided at the time of registering to use our website, purchasing our services or requesting a free listing.

We may also collect anonymous information from your website.

What we use this information for

We use the information held about you in the following ways:

To help us to understand your needs and improve the relevance of the services we offer you as an individual

To provide you with information (either by telephone, email, post or any other method), products of services that you request from us or which we feel may be of interest to you.

To carry out our obligations arising from any contract that you have entered into with us.

To allow you to fully participate in all the features of our website.

To keep you up to date about any changes to our services.

Personal Information

In terms of the personal information you submit when becoming an advertiser of, this is held with the utmost commitment to your privacy.

The information is stored on a secure webserver and in accordance with the UK Data Protection Act 1998, we have added security measures in place to ensure that your personal information has adequate protection. This not only applies to your contact details but your credit/debit card details as well.

When payments are made to, we regard security and convenience as top priorities and we only use established and secure methods.

We believe that your privacy is important and have security in place to protect it. However if this security is breeched we cannot guarantee the security of your information.

Public Information

Listings information submitted for display on the website is information for the public domain and therefore cannot be classed as private. If we request any information which could be classed as private, we will make you aware of this at the time of submission.

By submitting your listings information to, you give The Claims Department Ltd unconditional permission to use this information regardless of any moral rights, copyright, service mark, trademark or patent laws. Further you allow The Claims Department Ltd to publish, modify, edit, translate, distribute and otherwise reproduce the information in whatever format we choose.

Browsing our website

You cannot be identified personally as a result of the information we collect while you browse the site and we mainly examine browsing activity to monitor aggregated site traffic and analyse it.

We may also provide anonymous statistics about user’s browsing activity to reputable third party vendors, but these will not include details that would allow the recipient to identify you.

Your Consent

By advertising on, or using this website, you agree that you are happy for your information to be gathered and used in the ways described in this policy.

However, if you change your mind about the way you have agreed your data can be used, just contact us via the website to stop specific or all uses of your data.


To advertise with us please call 0151 355 8266 or email